Straight from the Tap

Suburban mayors get an up close look at where their water comes from

This past Friday, we had the honor of hosting our suburban community mayors and representatives at Garrett A. Morgan Water Treatment Plant for our quarterly Suburban Water Council of Governments (COG) meeting. This quarter, members received updates on water rates, our Automated Meter Reading project and the Suburban Water Main Renewal Program.

Following the meeting, Interim Commissioner Alex Margevicius led members on a tour of the plant, beginning with the history of Cleveland’s water system and an explanation of our water treatment process.


Career Opportunities

The City of Cleveland Department of Public Utilities is seeking qualified professionals with all levels of experience to fill positions in our Information Technology and Engineering Sections. If you are looking for a great career opportunity to help you build a solid future, please visit our career fair on Saturday, November 14, 2015 from 9:00 am until 1:00 pm at the Carl B. Stokes Utilities Building.

For additional information, contact DeAndre Benson at (216) 664-2444 extensions 5620.

We hope to see you there!

Imagine Life Without Water

Halloween is Saturday, but today we’re throwing it back to our scariest nightmare… when we imagined a day without water...Scary!

Proposed Cleveland Water Rates for the Next Five Years

Cleveland Water takes its responsibility to deliver a reliable supply of safe drinking water at an affordable price seriously. We have worked hard to identify ways to improve service levels and become more efficient. As we enter our next five year rate cycle, we are excited to announce this hard work—and our forward thinking approach to how we have invested in our system over the past 30 plus years – has put us in a position to not raise our rates for the next three years.

Downtown and near west customers may experience discolored water.

UPDATE 10/9/15 3:30pm:

Discolored water that originated from our Garrett A. Morgan Water Treatment Plant is now running clear in plant samples and any affected customers should begin seeing their tap water clear by evening if they have not already. The water remains safe to drink and affected customers can resume laundry as normal when the water is visually clear.

Water is safe to drink; No boil alert in effect.

Protect Your Home This Winter from Costly Repairs

With winter just around the corner, take these simple steps to keep your water pipes and meter from freezing when the temperatures drop.

Disconnect and drain outdoor hoses.
Detaching the hose allows water to drain from the pipe. Otherwise, a single hard, overnight freeze can burst either the faucet or the pipe it’s connected to.

Cleveland Water Hosts OAWWA Conference

The 77th annual Ohio Section American Water Works Association conference was held in our great city last week. Over 800 representatives from different parts of Ohio were in town to take part in this conference; and the timing could not have been any better. With the threat of algae blooms lurking closer to Cleveland, this issue was a major topic of discussion. The conference provided a great opportunity for some of the best and brightest water industry experts to gather and share ideas on the water treatment and the future of the water treatment process.

Still No Local Concerns Despite Recent News About Algal Blooms

In light of recent satellite imagery and model predictions, as well as shoreline detects by the Northeast Ohio Regional Sewer District (NEORSD), Harmful Algal Blooms (HABs) continue to make the news in communities across Lake Erie. Despite this news, your Cleveland Water is still safe, quality water that you can enjoy straight from your tap.

Questions Answered for Cleveland Heights Residents and Businesses

Cleveland Water is committed to providing great service and a quality product at an affordable price in order to make Cleveland and Northeast Ohio an attractive place to live, work and raise a family. For the past several months, Cleveland Water and the City of Cleveland Heights have been in on-going discussions about the possibility of Cleveland Heights transitioning from a master meter to a direct service agreement. As a result of these discussions, we have received calls, emails and social media inquiries asking what all of this means.

A Great Day Celebrating Cleveland Burning River Fest

This past weekend we celebrated Burning River Fest down on Whiskey Island, sharing the importance of water with many others dedicated to keeping our local water resources clean and thriving. Participants readily flocked to our water buggy to refill their reusable bottles with safe, quality Cleveland tap water.

The Fest celebrated Cleveland’s historic Coast Guard Station with lots of delicious food, live music, vendors, live cooking demos and of course, a variety of great beer from the Great Lakes Brewing Company. All this with a lovely view of Lake Erie in the background.