Straight from the Tap

Understanding Winter’s Impact on Underground Infrastructure

Main breaks are a common issue during winter, especially for water systems similar in age and climate to Cleveland Water’s. While the increase is expected, the exact cause isn’t fully known.

In an effort to better understand why main breaks happen in winter, as well as proactively address them, Cleveland Water engineers have developed an innovative tool.

Without Lake Erie, Cleveland Could Have Been Even Colder

At Cleveland Water, every day we are thankful to have a massive supply of fresh water at our doorstep. But during the polar vortex, we were thankful for a different reason.

Crews Responding to West 14th and Clark Water Main Break

UPDATE Jan 31 8:00 a.m.

Cleveland Water crews are making repairs to a water main break at W. 14th Street and Clark Avenue. The 30-inch transmission main broke Wednesday night. There is no boil advisory in effect.

Winter Main Breaks: What to Expect

Northeast Ohio winters are known to cause quite a few headaches, including water main breaks. And with the freezing temperatures and low wind chills we’re experiencing, customers are likely to see an increase in breaks.

Engle Road Update

On Tuesday morning, Cleveland Water lifted the boil advisory that was issued for customers in parts of Strongsville and Middleburg Heights after water quality test samples showed the water is clean and safe for customers to drink and use as normal.

Boil Advisory Lifted for Strongsville and Middlesburg Heights Customers

The boil advisory issued yesterday for Cleveland Water customers in parts of Strongsville and Middleburg Heights has been lifted for all customers.

4:30 p.m. Boil Advisory and Main Repair Update

The boil advisory issued by Cleveland Water for Strongsville and Middleburg Heights earlier today remains in effect. Customers in this area can look up their address to determine if their home or business is in the affected area.

Boil Advisory FAQs

What is a boil advisory?

A boil advisory is a public notice advising customers to boil tap water before consuming it. Cleveland Water is required by the Ohio EPA to issue a boil advisory under certain circumstances.

Protect Your Pipes During Severe Winter Weather

The single-digit temperatures and negative wind chills that come with severe winter weather cause all sorts of problems — plumbing issues included.