Straight from the Tap

How Your Water Heater Can Impact Your Water Quality

Cleveland Water takes great pride in delivering high-quality drinking water to your house. Homeowners also have an important role to play in maintaining drinking water quality all the way to the glass. It starts with maintaining your home’s own water system.

What to Know About Backflow Prevention

Cleveland Water works hard to make sure its customers consume safe, quality drinking water at all times. One way we do this is by regulating backflow. Backflow occurs when a drop in water pressure results in water from an unprotected cross connection to be pulled into your plumbing.

Learn How You Can Save Money FIlling Your Pool This Season

Now that summer seems to have actually made it to Northeast Ohio, you’re probably getting your pool ready as quickly as possible in order to stay cool. In case you didn’t already know, Cleveland Water allows customers to fill pools from a hydrant in order to help save money.

To fill your pool using a hydrant, you’ll need to obtain a hydrant permit by presenting the following items to our Permits and Sales Department:

     •  The address of the hydrant or the address of the dwelling closest to the hydrant,

New Online Tool Helps Cleveland Water Collect Important Lead Data

At Cleveland Water, we know what the value of having a reliable supply of safe drinking water means to the 1.4 million customers we serve. As part of our commitment to provide a safe and reliable product, we want to make sure the water you are receiving is of the safest and highest quality. That is why we have created a new online tool that will help us better target existing efforts to proactively address lead in the water distribution system.

Know What’s Below, Call Before You Dig

Warmer months often mean time for home renovations and improvements. There is one simple precaution you should take before digging underground on your property – know what’s below, call before you dig.

How to be Water (and Wallet) Smart this Memorial Day Weekend

Memorial Day weekend marks the unofficial start of summer and the warm weather usually means increased water use for our customers. If you’re planning on opening your pool or doing some yard work, you’ll want to check out the money-saving tips below.

How it Works: Water Towers

Water towers are an important piece of infrastructure in the Cleveland Water distribution system. They help maintain steady water pressure during periods of high demand, provide extra water storage for emergencies or during water main repair, and help to preserve water quality.

Cleveland Water 2017 Water Quality Report Issued

Cleveland Water proudly issues a yearly Water Quality Report for our customers. The 2017 Water Quality Report is now available online at

Buoys Keep Tabs on Source Water

Across the Great Lakes, buoys are going overboard, taking their annual spring plunge back into the water. This week, Cleveland Water’s two buoys will join 14 others stationed in Lake Erie that keep tabs on water quality and meteorological conditions.

History of Garrett A. Morgan Water Treatment Plant

Coming to our Drinking Water Week Open House this Saturday? Here’s some important history about the Garrett A. Morgan Water Treatment Plant to know.