Straight from the Tap

4:30 p.m. Boil Advisory and Main Repair Update

The boil advisory issued by Cleveland Water for Strongsville and Middleburg Heights earlier today remains in effect. Customers in this area can look up their address to determine if their home or business is in the affected area.

Boil Advisory FAQs

What is a boil advisory?

A boil advisory is a public notice advising customers to boil tap water before consuming it. Cleveland Water is required by the Ohio EPA to issue a boil advisory under certain circumstances.

Protect Your Pipes During Severe Winter Weather

The single-digit temperatures and negative wind chills that come with severe winter weather cause all sorts of problems — plumbing issues included.

Lake Erie Ice Season Is Here

Several days ago we told you that Lake Erie’s bottom water temperatures had reached below the magic number of 39.2°F, meaning the surface could freeze as long as the air temperature above the lake stayed below freezing.

Innovative Solution Maintains Water Service for Brunswick Customers during Main Repair

Progress continues on a complex water main repair on State Route 303/Center Road in Brunswick just east of Boyer Drive. On January 15, Cleveland Water contractors installed a line stop which will allow the water main repair to take place without interrupting water service to any nearby customers.

Investing in Our System for a Stronger Future

We know you work hard for your money so we want to be accountable to our customers for every dollar we spend.

Cleveland Water’s rates allow us to make necessary and critical improvements to guarantee our customers a reliable supply of safe, high-quality drinking water. We make these improvements through our Capital Improvement Program (CIP).

How Your Dollar Makes Clean Water

Knowing how you use water in your home every day is an essential step in saving water and therefore costs. Equally important is knowing what happens to your money when you pay your water bill every month.

Lake Erie is Ready to Freeze

Since the start of 2019, the temperature of the lake water coming into Cleveland Water’s Garrett Morgan Treatment Plant has stayed below 39.2°F (4°C). This is the magic number that signals the lake’s surface can now start to freeze.

How to Thaw a Frozen Water Pipe

The low temperatures and cold winds of winter can make your water pipes susceptible to freezing.  And if a frozen pipe bursts, it can cause serious and expensive damage.

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