Payment Options

payment options

Cleveland Water offers a variety of ways to make payments on your account. You can now easily pay your bill by phone, online, mail, or in person.

  • Pay By Phone

    Make a payment with our automated system by calling (216) 446-6834. Please have your credit/debit card or bank account information ready when you call.

  • Pay Online

    Make a payment using a credit card (VISA or MasterCard) online by setting up an account with us at or, set up EZ Pay-Bank Drafts to automatically deduct your water bill payment from your bank account, click here.

  • Pay By Mail

    Make a payment by mail with a personal check or money order, made payable to City of Cleveland. Just return your check and remittance slip in the envelope provided, or mail your payment, with account number to:

    City of Cleveland
    Division of Water
    P.O. Box 94540
    Cleveland, Ohio 44101

  • Pay In Person

    Make a payment on your account by visiting our main office, located at:

    1201 Lakeside Avenue
    Cleveland, Ohio 44114

    Our office is open Monday through Friday from 7:30 a.m. to 5:30 p.m. and on Saturdays from 8 a.m. to 12 p.m.(excluding holidays).