Straight from the Tap

How to Avoid Costly Leaks this Winter

This week is providing a brief respite from single digit temperatures and the perfect opportunity to inspect plumbing for leaks.

Freezing Weather Doesn't Always Mean a Frozen Lake Erie

We constantly monitor the temperature of the 250 million gallons of raw water we draw from Lake Erie into our treatment plants. In fact, Cleveland’s official water temperature, the one meteorologists report on the news, comes from the gauges inside the intake at Cleveland Water’s Garrett A. Morgan Treatment Plant near Whiskey Island.

Steps to Repair a Broken Water Main

From the first notice to street restoration, watch below as our employees describe the steps involved to repair a broken water main.

Cleveland Water Main Repair Recap Week 1 of 2018

Some people may have eased into the first work week of 2018. But it’s been all hands on deck for the staff at Cleveland Water.

Why Do More Water Main Breaks Occur During Winter?

Have you ever tried to dig a hole in the middle of winter only to find that the ground was frozen? When air temperatures drop below 32°F, the water in soil starts to freeze. The depth to which the ground freezes is called the frost line. The colder the winter and the longer the cold, the deeper the frost line will go causing more breaks and leaks on underground water infrastructure. 

Why It's a Bad Idea to Drink Untreated Water

Did you know that Cleveland Water wasn’t the first water delivery system in Cleveland? That distinction belongs to Benhu Johnson, a veteran, who, in 1814, would deliver two gallons of untreated Lake Erie water to your home for one penny. Today, Cleveland Water delivers a reliable supply of safe, treated drinking water for about the same price – two gallons for a penny.

Cleveland Water Crews Discuss Working in Elements

Ever wonder what it's like working with water in below freezing temperatures? We asked one of our pipe repair crews just that.

Winter Weather Update

With the bitterly cold temperatures our region has been experiencing, Department of Public Utilities Director Robert Davis, Cleveland Water Commission Alex Margevicius, and Chief of Distribution and Maintenance Kim Thompson provided an update on how the severe winter weather has affected operations and how customers can protect their homes. 

What to Do If a Water Pipe Freezes

The best way to deal with freezing pipes is to prevent them in the first place. A thin flow of water from a faucet during the worst of the cold spell can help prevent plumbing or water service lines from freezing. If you are away from home for several days, turn the water off and drain the outside faucets. Or leave the thermostat set at or above 65 degrees to ensure your home stays warm.