Contact Us

Have a question for Cleveland Water? Need to report a problem? Click below for the different ways you can get in touch with us.


Water Emergency Line

Water Emergency Line (24 hours a day, 7 days a week)

216-664-3060

On-line Inquiry

Please complete the form below and one of our customer service representatives will contact you at your convenience.

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Call Us Location Email Us

For general customer service inquiries, call (216) 664-3130.

To report a water emergency, call (216) 664-3060.

Our main office is located at:

1201 Lakeside Avenue
Cleveland, Ohio 44114

Send us an email at websiteinquiries@clevelandwater.com and we will respond within 24 hours.