Straight from the Tap

This week is Fix a Leak Week. Fix a Leak Week is an opportunity for us at Cleveland Water to empower our customers with information on how to find and fix household leaks.

This week is the U.S. EPA’s tenth annual Fix a Leak Week. Fix a Leak Week is an opportunity for us at Cleveland Water to empower our customers with information on how to find and fix household leaks. If left unchecked, leaks can run up unnecessary charges on your water bill and cause damage to your property. But you can protect your home and your wallet with a few simple steps.

On Monday, March 19, Cleveland Water Pollution Control (WPC) contractors will begin emergency sewer main repairs on Carnegie Avenue between East 12th Street and East 13th Street. The work will require crews to close the east and westbound center lanes until the repairs are completed. A second center westbound lane on Carnegie Avenue will also be closed Monday through Friday from 7:30 a.m. to 3:30 p.m. while crews make needed repairs.

Applications for the 2018-19 Cleveland Student Technical Enrichment Program (STEP) class are now available!

For their March class, Cleveland STEP students visited Cleveland Water's Baldwin Water Treatment Plant. Students learned how water is brought in from Lake Erie, treated with a multi-barrier process to produce safe drinking water, and distributed throughout the 80 communities of the Cleveland Water distribution system. Click on the image below to learn more about this month's class and view the photo gallery.

This weekend we spring forward into daylight savings time and get to grumble all week about our annual hour of sleep loss. Whatever time you wake up on Sunday morning, after you change your clocks and check your smoke detector batteries, it’s time to start a new spring ritual - cleaning your faucets’ aerators.

Cleveland Water offers four different ways to make payments on an account, enabling our customers to choose the most convenient and flexible option. Easily pay your bill by phone, online, mail, or in person.

Ever wonder what happens to your money when you pay your water bill every month?  At Cleveland Water, we know you work hard for that money. We operate entirely on revenue from ratepayers, so we want to be accountable to our customers for every dollar we spend. That’s why we created an infographic to show exactly how we spend those dollars.

Driving along the Shoreway on Cleveland’s near west side will soon become a more artistic experience.

A final design that will be painted on Cleveland Water’s Garrett Morgan Surge Tank was approved today by the Cleveland City Planning Commission. Representatives from Cleveland Water, along with staff from LAND studio, presented artist Sam3’s design in a Friday morning meeting.

On Monday, March 5, Cleveland Water Pollution Control (WPC) contractors will begin emergency sewer main repairs at the intersection of Ontario and Carnegie Avenue. The work will require crews to close the southbound curb lane on Ontario and one of the northbound curbside turning lanes leading onto Carnegie Avenue until repairs are completed. A center southbound lane on Ontario Ave will also be closed Monday through Friday from 8 a.m. to 4 p.m. while crews are working on making the needed repairs.