Straight from the Tap

Speaker Programs are Now Virtual

To keep bringing our customers important and interesting drinking water-related information in a fun and educational way, Cleveland Water's H2O Kids and Let’s Talk Water speaker programs are now virtual!

Update on Utility Shutoff Moratorium

While the Ohio EPA’s order suspending water disconnections ends on July 10, the Department of Public Utilities’ (DPU) moratorium on both water and electric disconnections remains in effect until further notice.

Boil Advisory Lifted for South Euclid, Lyndhurst, Highland Heights and Richmond Heights

The boil advisory issued yesterday for Cleveland Water customers in parts of South Euclid, Lyndhurst, Highland Heights and Richmond Heights has been lifted for all customers.

Boil Advisory FAQ's

What is a boil advisory?

A boil advisory is a public notice advising customers to boil tap water before consuming it. Cleveland Water is required by the Ohio EPA to issue a boil advisory under certain circumstances.

Boil Advisory for Customers in Highland Heights, Richmond Heights, Lyndhurst and South Euclid

UPDATE: This boil advisory has been lifted as of 2:00 p.m. on July 6. Test results showed no pathogens were present in any sample. The water is safe to drink and use as normal.

Save Money with these Summer Water Tips

June 20 marks the official start of summer, and while it may look different this year, the warmer weather usually means increased water use for our customers. Check out the tips below to help you conserve water and save money!

What to Know About Seasonal Hydrant Flushing

Besides providing quality drinking water when and where you need, another important job of our water distribution system is to provide fire protection.

Spring 2020 Suburban Water Main Renewal Program Awards Announced

Cleveland Water has awarded over $8 million for water main replacement projects to 11 suburban service communities. These awards are part of its $26 million annual capital investment in buried infrastructure.

Getting Back to Business Should Start with this Important Plumbing Step

Cleveland Water wants to make sure our customers proceed safely as buildings begin to reopen.

2019 Water Quality Report Now Available

Each year Cleveland Water issues a Water Quality Report for our customers. This annual report, also called a Consumer Confidence Report, provides an overview of our water quality during the past year, including testing results and information.