Water Line Protection
Effective October 27, 2018, repair program services contracts previously administered by Dominion Products and Services, Inc. have been transferred to HomeServe USA Repair Management Corp.
Cleveland Water partners with HomeServe USA to offer affordable solutions to eliminate the high cost and stress of unexpected repairs to water lines, sewer lines, and in-home plumbing systems.
Most customers don’t know that they are responsible for the water and sewer lines running to their home. If these lines break, you could face large, unexpected home repair bills and waste time looking for a qualified plumber when you least expect it.
HomeServe USA offers protective services for these types of emergencies. The charges for these protective services are added to your water bill, and – for just pennies a day– you receive:
Peace of Mind
Eliminate costly repairs and the hassle of finding a qualified, trustworthy contractor.
Our toll-free repair hotline, (888) 396-5374, is answered by a live representative 24 hours a day, 7 days a week, 365 days a year. If needed, a qualified repair specialist will arrive at your home within 24 hours of your call. Emergency repair calls are responded to within four hours.
All repairs are warranted for one year, or as long as you remain with the program. There are no long-term commitments – you may cancel at any time without penalty.