Straight from the Tap

PUBLIC MEETING NOTICE

Notice is hereby given that the Suburban Water Council of Governments (COG) will hold an in-person COG meeting on the 15th day of December 2022 at 9:30 a.m. at the City of Cleveland Department of Public Utilities Building, 1201 Lakeside Ave., Cleveland, OH 44114.

The holiday season can be a busy time. With all the festivities, you may find that your water use, and therefore water bill, goes up.

We don’t want your water bill to be another thing you have to worry about this time of year. Here are some tips to help you save time and money this holiday season.

Utility scams tend to increase during the holiday season, which is why Utility Scam Awareness Day is recognized each year in November.

We want to make sure our customers know what to look for in the event that someone calls or shows up at your home claiming to be a Cleveland Water employee.

While never convenient, harsh winter weather is a reality for us in Northeast Ohio. But at Cleveland Water, we do everything we can to minimize the impact it may have on your drinking water.

With daylight savings time ending this weekend, after you change your clocks and check your smoke detectors batteries, don’t forget to clean your faucet aerators, too!

Winter weather will be here before you know it. And once temperatures drop, your water pipes and meter can be susceptible to freezing. Frozen pipes cause expensive, frustrating, and unnecessary damage.

For this month's session, Cleveland STEP students were given an exclusive tour of the Baldwin Water Treatment Plant where they learned all about the drinking water treatment and distribution process

If you find that your water service line, plumbing, or fixtures may contain lead, there are several steps you can take to reduce the risk of exposure. These actions will ensure that the highest quality drinking water comes out of your tap.

While some homes and buildings in our service area have lead service lines or plumbing that contains lead, we take several actions to protect you and your family from the risk of lead and keep your drinking water safe.

We also want to empower our customers with information so you can know the potential for lead in your home plumbing. Having this information will help you determine what additional action to take in order to ensure the highest quality drinking water comes out of your tap.

In addition to having a water treatment process designed to help protect customers from the risk of exposure to lead in water, we also implement several engineering practices to further reduce that risk.