Straight from the Tap

Update on Highland Road Main Break


UPDATE: This boil advisory has been lifted as of 3:00 p.m. on December 1. Test results showed no pathogens were present in any sample. The water is safe to drink and use as normal.

At 4:19 a.m. on November 30, staff at our Nottingham Water Treatment Plant noticed a significant drop in pressure from their second-high service pumps indicating a large transmission main failure.

Crews were dispatched to locate the issue and quickly determined that a break occurred on a 54-inch transmission main on Highland Road near Catlin Drive in Richmond Heights.

Once on-site, crews began operating valves to control the flow of water and restore pressure to affected customers.

We issued a boil advisory at approximately 8 a.m. due to water pressure in the affected area dropping below acceptable levels. When water pressure drops too low, there is a potential for pathogens to enter the water system

This boil advisory remains in effect. Customers can click here to determine if they're located in the affected area.

At approximately 10 a.m. crews had the main completely shut off and water pressure began returning to normal for affected customers.

Crews have since been cleaning up the break site and securing the road. Hydraulics teams have been operating hydrants to flush discolored water as needed.

Due to the size of the main, the break resulted in a large volume of water being released causing no or low pressure for numerous customers and damage to the roadway.

Highland Road is closed from Catlin Drive to Trebisky Road by Richmond Heights Police Department who have detour signs posted.

This particular water main is a 54-inch transmission main constructed of prestressed concrete and installed in 1957. Transmission mains are like highways, they move water from treatment plants and pump stations to smaller distribution mains, meaning no homes or fire hydrants are directly connected to it.

Due to a history of breaks, a permanent repair solution has been in progress. The designs for a major capital improvement project to renew the main are near completion. The project will install a 3,887 foot-long steel liner inside the main. The cost of the project is estimated at $6.5 million. Public bids for the construction of the project are expected early in the first quarter of 2022. Two additional phases of renewal for the main are in the planning stages and will address the remainder of the main.

Cleveland Water has over 5,300 miles of water mains in our distribution system. We invest approximately $25 million a year in capital funds to replace and renew aging water mains throughout our service area.