Straight from the Tap

Boil Advisory Lifted for South Euclid, Lyndhurst, Highland Heights and Richmond Heights


The boil advisory issued yesterday for Cleveland Water customers in parts of South Euclid, Lyndhurst, Highland Heights and Richmond Heights has been lifted for all customers.

At 2:00 p.m. on Monday, July 6, Cleveland Water received results from water samples taken Sunday. The results showed NO pathogens were present in any sample. The water is safe to drink and use as normal.

For the next few days, some customers may see continuous or intermittent discoloration as we continue flushing the area. Additionally, customers may see cloudy or milky water, possibly even air escaping from faucets. This is normal as we continue evacuating air from the distribution system.

Again, the water is fully treated, disinfected, and carries the appropriate chlorine residual and is considered safe.

Cleveland Water issued the boil advisory early Sunday morning after a transmission main break on Dorsh Road near Burger Road in South Euclid caused depressurization in parts of South Euclid, Lyndhurst, Highland Heights, and Richmond Heights. Water pressure was restored to all customers early Sunday morning.

Crews continue to work on the transmission main break. The road will likely remain partially closed in the area for the rest of the week. 

If you have questions, please call the Cleveland Water Quality Line at 216-664-2639. After hours, please call our 24-hour line at 216-664-3060 if you have a water emergency .