The boil advisory issued Tuesday, January 17, 2023, for Cleveland Water customers south of Drake Road in parts of Brunswick, North Royalton, and Strongsville has been lifted for all customers.

At 6:00 a.m. on Thursday, January 19, Cleveland Water received results from water samples taken from 40 locations in the advisory area. The results showed NO pathogens were present in any sample. The water is safe to drink and use as normal.

For the next few days, some customers may experience cloudy water. The cloudiness is caused by extra air in the distribution system and plumbing. The water is safe to drink. Flushing plumbing by running all cold water faucets, including tubs and showers, at the same time for 5 minutes may help clear the cloudiness.

As required by the Ohio EPA, a precautionary boil advisory was issued after a break on a 12” main on Drake Road and a power outage to a nearby pump station caused depressurization in a significant portion of the affected area Tuesday evening. Water pressure was restored by 8:00 p.m. the same evening. Cleveland Water crews had the main repaired and back in service by 10:00 p.m.

If customers have questions or experience brown or orange discolored water that doesn’t clear up after flushing household plumbing for 5 minutes, please call the Cleveland Water Quality Line at 216-664-2639. If customers have a water emergency after hours, please call our 24-hour line at 216-664-3060.