Straight from the Tap

2020 Water Quality Report Now Available


Every year, Cleveland Water produces a Water Quality Report for our customers. This report, also called a Consumer Confidence Report, details drinking water quality from the past year and includes other helpful information.

In 2020, as in previous years, the drinking water coming from our four water treatment plants met or surpassed all applicable federal and state standards.

The 2020 Water Quality Report can be viewed and downloaded at

New information in this year's report includes:

  • An infographic outlining the steps in the water treatment process
  • One table showing water quality data from all four plants enabling easy comparisons
  • Our Average Chemical Values table - helpful to home brewers and winemakers, fish aquarists, plumbers and HVAC installers, and food establishments

We know safe, reliable drinking water is essential to the quality of life for the more than 1.4 million people in 80 communities we serve. That’s why we're committed to providing our customers with high-quality drinking water when and where you need it.

If you would like a printed copy of the report or have questions about the information contained in the report, please call our Water Quality Line at 216-664-2639 or email