Straight from the Tap

Why Water May Appear Cloudy After a Main Break

Some customers in our eastern service area may notice cloudy or milky water as a result of the transmission main break on Highland Road on Tuesday, November 30.

Boil Advisory Lifted for Eastside Suburbs

The boil advisory issued on Tuesday, November 30, for Cleveland Water customers in parts of Highland Heights, Richmond Heights, Lyndhurst, South Euclid, Euclid, Mayfield, Mayfield Heights, University Heights, and Gates Mills has been lifted for all customers.

Update on Highland Road Main Break

UPDATE: This boil advisory has been lifted as of 3:00 p.m. on December 1. Test results showed no pathogens were present in any sample. The water is safe to drink and use as normal.

Boil Advisory FAQs

UPDATE: This boil advisory has been lifted as of 3:00 p.m. on December 1. Test results showed no pathogens were present in any sample. The water is safe to drink and use as normal.

Cleveland STEP Students Get a Taste of Adulthood with Huntington Bank Reality Days

For November's Cleveland STEP session, Steve C. Harmon, Community Engagement Manager with Huntington Bank, introduced Huntington Bank Reality Days.

Save Time and Money With These Holiday Water Tips

The holiday season can be a busy time. With all the festivities, you may find that your water use, and therefore water bill, goes up.

We don’t want your water bill to be another thing you have to worry about this time of year. Here are some tips to help you save time and money this holiday season.

How to Spot a Utility Scammer

Utility scams tend to increase during the holiday season, which is why Utility Scam Awareness Day is recognized each year in November.

We want to make sure our customers know what to look for in the event that someone calls or shows up at your home claiming to be a Cleveland Water employee.

Beware of Costly Plumbing Leaks this Winter

Winter’s cold temperatures can make your home’s plumbing more prone to leaks. The average household leak can account for more than 10,000 gallons per year, wasting water and money!

How to Winterize Your Plumbing

Winter weather will be here before you know it. And once temperatures drop, your water pipes and meter can be susceptible to freezing. Frozen pipes cause expensive, frustrating, and unnecessary damage.

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