We know you work hard for your money so we want to be accountable to our customers for every dollar we spend.
Cleveland Water’s rates allow us to make necessary and critical improvements to guarantee our customers a reliable supply of safe, high-quality drinking water. We make these improvements through our Capital Improvement Program (CIP).
At Cleveland Water, we take the risks associated with lead in drinking water seriously. That is why we have optimized our water treatment process to help protect you and your family from the risks associated with lead pipes.
For their March class, Cleveland STEP students visited Cleveland Water's Baldwin Water Treatment Plant. Students learned how water is brought in from Lake Erie, treated with a multi-barrier process to produce safe drinking water, and distributed throughout the 80 communities of the Cleveland Water distribution system. Click on the image below to learn more about this month's class and view the photo gallery.
Keeping our water safe is Cleveland Water’s top priority and one way we do this is by staying on top of challenges Lake Erie throws our way. Two of the biggest challenges we face in the summer months are potential Harmful Algal Blooms (HABs) and their related toxins, and hypoxic water (also known as Dead Zone water).
Delivering safe, quality drinking water to our customers is important. It takes a lot of science and a lot of engineering – from chemistry, biology and freshwater ecology to civil, sanitary and electrical engineering. Understanding laws, regulations, and industry standards are also critical to ensuring the water we provide our customers is safe.
This week, Cleveland Water submitted our lead cityside connection map and supporting documentation in accordance with Ohio House Bill 512 (HB512). The bill requires community water systems to identify and map areas known or likely to contain lead service lines. The maps will also assist Ohio EPA with ensuring proper lead and copper sampling is conducted in areas of lead service lines and proper notifications are made to customers.