Submitted by CWDadmin on Mon, 10/16/2017 - 14:11
By Jason Wood, Chief of Public Affairs, DPU
As residents of Northeast Ohio, we are blessed to have a great and ample source of water – Lake Erie – in our backyard. This wonderful natural resource supports a variety of jobs and recreation opportunities, and provides a high quality source for our drinking water.
Submitted by CWDadmin on Mon, 06/12/2017 - 20:00
UPDATE - 6/13/17 12 p.m.
The discoloration that was affecting water in the vicinity of E. 152nd Street has been resolved. If you are still experiencing discoloration, run your tap for a few minutes until the water runs clear. If possible, use the lowest sink in your home for flushing (ex., a basement utility tub). Use cold water only! If this does not resolve the issue, please contact our 24-hr Emergency Service Line at 216-664-3060.
Submitted by CWDadmin on Thu, 05/18/2017 - 13:39
Keeping our water safe is Cleveland Water’s top priority and one way we do this is by staying on top of challenges Lake Erie throws our way. Two of the biggest challenges we face in the summer months are potential Harmful Algal Blooms (HABs) and their related toxins, and hypoxic water (also known as Dead Zone water).
Submitted by CWDadmin on Thu, 05/04/2017 - 13:46
Our raw water intakes sit far out into the lake away from pollution sources, but no raw and untreated lake water is safe to drink without some level of treatment – even when that water comes from a great source like Lake Erie.
Submitted by CWDadmin on Mon, 04/10/2017 - 10:55
Cleveland Water takes multiple steps to make sure the water you drink is safe from a variety of potential contaminants, including lead.
Submitted by CWDadmin on Fri, 03/10/2017 - 08:34
This week, Cleveland Water submitted our lead cityside connection map and supporting documentation in accordance with Ohio House Bill 512 (HB512). The bill requires community water systems to identify and map areas known or likely to contain lead service lines. The maps will also assist Ohio EPA with ensuring proper lead and copper sampling is conducted in areas of lead service lines and proper notifications are made to customers.
Submitted by CWDadmin on Fri, 12/16/2016 - 17:41
Cleveland Water uses orthophosphate in our treatment process, and our test results submitted to the Ohio EPA indicate it is very successful in protecting customers from risks associated with lead found in cityside connections, ownerside connections, and at-home plumbing.
Submitted by CWDadmin on Fri, 12/09/2016 - 17:33
Cleveland Water takes multiple steps to make sure the water you drink is safe from a variety of potential contaminants, including lead. Our use of orthophosphate in our treatment process has substantially reduced – by about 90% -- the levels of lead found in our customer’s drinking water over the past 20 years.
Submitted by CWDadmin on Wed, 11/30/2016 - 12:21
Cleveland Water is working to resolve reports of discoloration in the water for some eastside suburban communities. These include Beachwood, Garfield Heights, Highland Heights, Lyndhurst, Maple Heights, Mayfield Heights, Moreland Hills, Pepper Pike, Shaker Heights, South Euclid, Warrensville, and Woodmere.
The water is safe to drink and use as normal. However, customers who experience discoloration should refrain from doing laundry since it may stain clothing. THERE IS NO BOIL ALERT IN EFFECT.
Submitted by CWDadmin on Tue, 11/29/2016 - 18:30
As Cleveland Water makes system repairs in the Richmond Heights area, customers may experience some discoloration in their water. The water is safe to drink and use as normal.
We have dispatched crews to flush hydrants in the area to help minimize the impact. We apologize for any inconvenience and will work to complete repairs as soon as possible.