Submitted by CWDadmin on Mon, 04/10/2017 - 10:55
Cleveland Water takes multiple steps to make sure the water you drink is safe from a variety of potential contaminants, including lead.
Submitted by CWDadmin on Fri, 03/10/2017 - 08:34
This week, Cleveland Water submitted our lead cityside connection map and supporting documentation in accordance with Ohio House Bill 512 (HB512). The bill requires community water systems to identify and map areas known or likely to contain lead service lines. The maps will also assist Ohio EPA with ensuring proper lead and copper sampling is conducted in areas of lead service lines and proper notifications are made to customers.
Submitted by CWDadmin on Fri, 12/16/2016 - 17:41
Cleveland Water uses orthophosphate in our treatment process, and our test results submitted to the Ohio EPA indicate it is very successful in protecting customers from risks associated with lead found in cityside connections, ownerside connections, and at-home plumbing.
Submitted by CWDadmin on Fri, 12/09/2016 - 17:33
Cleveland Water takes multiple steps to make sure the water you drink is safe from a variety of potential contaminants, including lead. Our use of orthophosphate in our treatment process has substantially reduced – by about 90% -- the levels of lead found in our customer’s drinking water over the past 20 years.
Submitted by CWDadmin on Wed, 11/30/2016 - 12:21
Cleveland Water is working to resolve reports of discoloration in the water for some eastside suburban communities. These include Beachwood, Garfield Heights, Highland Heights, Lyndhurst, Maple Heights, Mayfield Heights, Moreland Hills, Pepper Pike, Shaker Heights, South Euclid, Warrensville, and Woodmere.
The water is safe to drink and use as normal. However, customers who experience discoloration should refrain from doing laundry since it may stain clothing. THERE IS NO BOIL ALERT IN EFFECT.
Submitted by CWDadmin on Tue, 11/29/2016 - 18:30
As Cleveland Water makes system repairs in the Richmond Heights area, customers may experience some discoloration in their water. The water is safe to drink and use as normal.
We have dispatched crews to flush hydrants in the area to help minimize the impact. We apologize for any inconvenience and will work to complete repairs as soon as possible.
Submitted by CWDadmin on Mon, 11/28/2016 - 15:26
Recently, risks associated with lead in drinking water have been featured in several local news stories. While some of these reports have responsibly presented the facts, others have taken a more sensational approach, even providing inaccurate and misleading information. As a result, we thought it was a good time to remind all of our customers that the water we deliver to your home is safe, and that it meets and exceeds all Federal and State standards.
Submitted by CWDadmin on Wed, 10/12/2016 - 15:23
Lead was a common material used prior to the 1960s to establish connections between homes and the Cleveland Water System. These connections include a portion on private property for which the property owner is responsible and a portion for which the water system is responsible. In the nearly 70 communities Cleveland Water provides direct service to, the portion maintained by Cleveland Water is referred to as a cityside connection.
Submitted by CWDadmin on Tue, 10/11/2016 - 21:46
Our state-of-the-art water treatment process uses orthophosphate, an anti-corrosive that creates a thin layer of film which acts as a barrier on metal pipes and fixtures to prevent lead from leaching into the water. This protection works not only on Cleveland Water’s cityside connections but also on customer owned plumbing. As a result, Cleveland Water’s lead test results have declined by 88% since we started using it for treatment about 20 years ago.
Submitted by CWDadmin on Tue, 10/11/2016 - 17:50
Cleveland Water has launched a new search tool for customers. The Lead Connection Lookup provides customers with the ability to determine if their cityside connection is likely or unlikely made of lead. This new search tool is part of our ongoing efforts to educate customers about lead and provide them with information to protect their health and the communities we serve.