The Cleveland Water Blog

Tags: Rates

Affordability Programs Available to Customers

At Cleveland Water, we work hard to provide safe, quality drinking water at a fair and reasonable rate. We know that’s not always enough though.

How Your Dollar Makes Clean Water

Knowing how you use water in your home every day is an essential step in saving water and therefore costs. Equally important is knowing what happens to your money when you pay your water bill every month.

Where Your Dollar Goes: Part 3

Ever wonder what happens to your money when you pay your water bill every month?  At Cleveland Water, we know you work hard for that money. We operate entirely on revenue from ratepayers, so we want to be accountable to our customers for every dollar we spend. That’s why we created an infographic to show exactly how we spend those dollars.

Where Your Dollar Goes: Part 2

Ever wonder what happens to your money when you pay your water bill every month? At Cleveland Water, we know you work hard for that money. We operate entirely on revenue from ratepayers, so we want to be accountable to our customers for every dollar we spend. That’s why we created an infographic to show exactly how we spend those dollars.

Where Your Dollar Goes: Part 1

Ever wonder what happens to your money when you pay your water bill every month? At Cleveland Water, we know you work hard for that money. We operate entirely on revenue from ratepayers, so we want to be accountable to our customers for every dollar we spend. That’s why we created an infographic to show exactly how we spend those dollars.

Eligibility Period Extended for Homestead Program

At Cleveland Water, we work hard to provide safe, quality drinking water at a fair and reasonable rate. We know that’s not always enough though, so we offer affordability programs that will help keep the water flowing when money is tight.

New Year, Same Rate: Understanding Your Bill for 2018

As our customers receive their first bill of the new year, you’ll notice that for the third consecutive year Cleveland Water rates remain the same.  

No Water Rate Increases in 2017 - How Did We Do It?

This month about half of our customers are receiving their first water bills in 2017 (everyone else will see their first bill in February). Some are getting their final quarterly bill while others are getting their first monthly bill. Whether you are receiving a quarterly or monthly bill, you’ll note that your Cleveland Water rates are staying the same in 2017. This is the second year in a row with no rate increases, and that will continue into 2018 as well. It’s not always that utility companies can do that for you, so naturally, it begs the question “how did we do it?”

Proposed Cleveland Water Rates for the Next Five Years

Cleveland Water takes its responsibility to deliver a reliable supply of safe drinking water at an affordable price seriously. We have worked hard to identify ways to improve service levels and become more efficient. As we enter our next five year rate cycle, we are excited to announce this hard work—and our forward thinking approach to how we have invested in our system over the past 30 plus years – has put us in a position to not raise our rates for the next three years.