This week is the U.S. EPA’s tenth annual Fix a Leak Week. Fix a Leak Week is an opportunity for us at Cleveland Water to empower our customers with information on how to find and fix household leaks. If left unchecked, leaks can run up unnecessary charges on your water bill and cause damage to your property. But you can protect your home and your wallet with a few simple steps.
Have you created a Cleveland Water web portal account yet? Our interactive web portal allows you to easily view your account details, including your bill and payment history, sign up for paperless billing, and set up automatic payments. You can also track your actual water usage by the day, or even by the hour.
At Cleveland Water, we know that access to a reliable supply of safe, high-quality drinking water is critical to keeping the people you care about safe. That is why we work had to make sure the water we deliver is to our 1.4 million customers meets and exceeds the highest standards for quality and safety. We take multiple steps so that the water we deliver to your home is safe from lead and other contaminants.
At Cleveland Water, we take the risks associated with lead in drinking water seriously. That is why we have optimized our water treatment process to help protect you and your family from risks associated with lead pipes.
Cleveland Water uses orthophosphate in our treatment process, and our test results submitted to the Ohio EPA indicate it is very successful in protecting customers from risks associated with lead found in cityside connections, ownerside connections, and at-home plumbing.
Cleveland Water takes multiple steps to make sure the water you drink is safe from a variety of potential contaminants, including lead. Our use of orthophosphate in our treatment process has substantially reduced – by about 90% -- the levels of lead found in our customer’s drinking water over the past 20 years.