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Permits & Sales Subhead

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Contact Us                                                                         Request for New Water Service

City of Cleveland Division of Water

Permits and Sales, 2nd Floor

1201 Lakeside Avenue

Cleveland, Ohio 44114

Phone: 216-664-3130, prompt #7

Fax: 216-420-7991

Email: PermitsandSales@clevelandwater.com

 

 

Permits and Sales office staff:

 

Terrie Williams, Principal Clerk, (216) 664-2444 Ext. 5206

            terrie_williams@clevelandwater.com

 

Darlene Aquino, Principal Clerk, (216) 664-2444 Ext. 5204

            darlene_aquino@clevelandwater.com

 

Faith Stewart, Principal Clerk, (216) 664-2444 Ext. 5203

            faith_stewart@clevelandwater.com

 

Teresa Mosesley, Principal Clerk, (216) 664-2444 Ext. 5214

teresa_mosesley@clevelandwater.com

 

Nakia Miller, Principal Clerk, (216) 664-2444 Ext. 5212

nakia_miller@clevelandwater.com

Note: Many items can be mailed, faxed or emailed before coming to our office.  We can process the paperwork before you come in.

 

If you are seeking water service for a Residence or Commercial Facility that:

  • Is being built new and is under construction or planned to be constructed

  • Is being repurposed and is under construction or planned to be constructed

Then you will be required to fill out either the Residential or Commercial Application.

Residential shall be defined as a one, two, three, or four family, owner-occupied housing unit.  Commercial shall be defined as all other facilities or water uses.

 

To obtain a copy of a Residential or Commercial Application, select one below:

 

Residential Service Application (all forms included)

Commercial Service Application (all forms included)

Review wait time:  Review times are based upon the number of service applications submitted for review at any point in time, however, the Division of Water will either approve the service request or address any deficiencies based on the following estimated wait times:

  • 5 working days from the date of submittal of Residential Application

  • 10 working days from the date of submittal of Commercial Application

Likewise, the Division of Water will approve and process the service request based on following estimated wait times:

  • 5 working days from the date of the complete submittal for Residential Service

  • 10 working days from the date of the complete submittal for Commercial Service

For further information and instructions see the respective applications.

If at any time you are unclear about any information in our communications, contact:

Guy Singer by phone at (216)664-2444 Ext. 5555 or by email at guy_singer@clevelandwater.com

 



Questions? Call customer service at 216.664.3130 |
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