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Permits & Sales Subhead

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To see a list of Permits and Sales prices, click here

Please note, the new prices went into effect on January 1st, 2012

*Please call to confirm pricing amounts before dispatching a pre-printed check to our Permits and Sales Office

The Permits and Sales Unit serves owners, developers and commercial builders who wish to connect to the water system

This unit provides the information and forms necessary for water connections and permits as well as collecting fees associated with engineering services, water connections, and meter equipment.

 Who should I call about getting a permit to tap into the water system?

Call the Permits and Sales Unit at (216) 664-3130, prompt #7. 

When is a permit required?

A permit is required under the following conditions:

1. Before new construction begins
2. When planning repairs to existing water lines
3. When converting from well water to the Cleveland Water        system
4. Before extending water lines to new structures
5. When water from a hydrant is needed

See Rules - Temporary Water Service Permits, Off A Hydrant, Metered or Unmetered

Where can I get a permit?

Permits are issued at the Public Utilities Building, 1201 Lakeside Avenue, from 8:00 a.m. to 5:00 p.m. Monday through Friday.

What information will I need to obtain a permit?

Basically, you will need:

1. Name and mailing address of the property owner
2. Street address of the property where the work will be done
3. Name of the city where the property is located

For commercial, large residential and irrigation connections, you must provide four (4) sets of plot plans showing:

1. Location of water connection
2. Vault location (if necessary)*
3. Size of connection
4. Type of material
5. Location of property from the nearest crossing street
6. Location of meter if inside of building
7. Materials List

*If a vault is located on private property, you must provide a Meter Vault Easement form. All forms can be obtained from the Permits and Sales Unit 

In addition, for commercial connections you must provide:

1. The original Letter of Intent signed by the property owner and notarized
2. Water Customer Data Survey Sheets,
Domestic Connection Form and/or Fire Connection Form obtained from the Permits And Sales Unit, that is completely filled out, including the GPM and PSI Requirements

For commercial connections or well water conversions, you will need the original Letter of Intent signed by the property owner and notarized along with a Well Water Survey Form. Finally, if a vault will be location on private property, you must provide a Meter Vault Easement. All form can be obtained from the Permits and Sales Unit.

For residential properties, a plot plan or topographical survey is required. Contractors may be required to bring in a letter of intent signed by the owner.

How can I schedule an inspection when a new water line is run for new services or repairs?

The Permits & Sales Unit at 664-3130, prompt #7 sends out inspectors to check the installation and types of materials used after repairs or new installations have been made to verify that work has been done to code.

What are the costs of various fees associated with Permits and Sales?

The costs vary for the types of equipment and services but standard fees and charges are set by city ordinance. To see a list of fees, click here. 

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Form Download Index

City of Cleveland Division of Water

Permits and Sales, 2nd Floor

1201 Lakeside Avenue

Cleveland, Ohio 44114

Phone: 216-664-3130, prompt #7

Fax: 216-420-7991

Email: PermitsandSales@clevelandwater.com

 

 

Permits and Sales office staff:

 

Terrie Williams, Principal Clerk, (216) 664-2444 Ext. 5206

            terrie_williams@clevelandwater.com

Darlene Aquino, Principal Clerk, (216) 664-2444 Ext. 5204

            darlene_aquino@clevelandwater.com

Faith Stewart, Principal Clerk, (216) 664-2444 Ext. 5203

            faith_stewart@clevelandwater.com

Randie M. Kuhn, MSA, LEED AP, RPA, FMA, CSI-S, CDT Asst. Administrator, (216) 664-2444 Ext. 5200

randie_kuhn@clevelandwater.com

Note: Many items can be mailed, faxed or emailed before coming to our office.  We can process the paperwork before you come in.

 

 

Click on the form below to download it. All forms can be emailed to PermitsandSales@clevelandwater.com 
Commercial Data Sheets
Domestic Application Form MS Word
format
PDF format
Easement For Water Meter Vault
Fire Service Application Form MS Word format
Backflow - Letter of Intent
Residential Data Sheets
Well Water Form
Meter Vault Inspection Form


Questions? Call customer service at 216.664.3130 |
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