Straight from the Tap

Archive: October 2020

Highland Road Main Break Update

A large main break on Highland Road in Richmond Heights resulted in a boil advisory over the weekend. Cleveland Water repair crews, engineers, and water quality staff quickly acted to address the situation and restore service to affected customers.

But what exactly happened and what's next?

Boil Advisory Lifted for Highland Heights, Richmond Heights, Lyndhurst, South Euclid, Mayfield, Mayfield Heights, and Gates Mills

The boil advisory issued Saturday, October 17, for Cleveland Water customers in parts of Highland Heights, Richmond Heights, Lyndhurst, South Euclid, Mayfield, Mayfield Heights, and Gates Mill has been lifted for all customers.

Boil Advisory FAQs

What is a boil advisory?

A boil advisory is a public notice advising customers to boil tap water before consuming it. Cleveland Water is required by the Ohio EPA to issue a boil advisory under certain circumstances.

Boil Advisory Issued for Customers in Highland Heights, Richmond Heights, Lyndhurst, South Euclid, Mayfield, Mayfield Heights, and Gates Mills

UPDATE: This boil advisory has been lifted as of 8:30 a.m. on October 19. Test results showed no pathogens were present in any sample. The water is safe to drink and use as normal.

Lake Erie Water Levels Drop Below 573.4 Feet

For the first time in 258 days, Lake Erie Water levels have dropped below 573.4 feet. This level is significant as it marks the Ordinary High Water Mark for Lake Erie, which is based on International Great Lakes Datum 1985.