Beginning on December 1, 2020, the City of Cleveland Department of Public Utilities’ (DPU) will lift the moratorium on shut-offs and reconnections. DPU will resume the regular process for collections and disconnection of service for delinquent water and/or electric accounts.
A large main break on Highland Road in Richmond Heights resulted in a boil advisory over the weekend. Cleveland Water repair crews, engineers, and water quality staff quickly acted to address the situation and restore service to affected customers.
The boil advisory issued Saturday, October 17, for Cleveland Water customers in parts of Highland Heights, Richmond Heights, Lyndhurst, South Euclid, Mayfield, Mayfield Heights, and Gates Mill has been lifted for all customers.