Beginning on December 1, 2020, the City of Cleveland Department of Public Utilities’ (DPU) will lift the moratorium on shut-offs and reconnections. DPU will resume the regular process for collections and disconnection of service for delinquent water and/or electric accounts.
With daylight savings time ending this weekend, after you change your clocks and check your smoke detectors batteries, don’t forget to clean your faucet aerators, too!
A large main break on Highland Road in Richmond Heights resulted in a boil advisory over the weekend. Cleveland Water repair crews, engineers, and water quality staff quickly acted to address the situation and restore service to affected customers.
The boil advisory issued Saturday, October 17, for Cleveland Water customers in parts of Highland Heights, Richmond Heights, Lyndhurst, South Euclid, Mayfield, Mayfield Heights, and Gates Mill has been lifted for all customers.
A boil advisory is a public notice advising customers to boil tap water before consuming it. Cleveland Water is required by the Ohio EPA to issue a boil advisory under certain circumstances.
UPDATE: This boil advisory has been lifted as of 8:30 a.m. on October 19. Test results showed no pathogens were present in any sample. The water is safe to drink and use as normal.