Straight from the Tap

Archive: July 2020

Speaker Programs are Now Virtual

To keep bringing our customers important and interesting drinking water-related information in a fun and educational way, Cleveland Water's H2O Kids and Let’s Talk Water speaker programs are now virtual!

Update on Utility Shutoff Moratorium

While the Ohio EPA’s order suspending water disconnections ends on July 10, the Department of Public Utilities’ (DPU) moratorium on both water and electric disconnections remains in effect until further notice.

Boil Advisory Lifted for South Euclid, Lyndhurst, Highland Heights and Richmond Heights

The boil advisory issued yesterday for Cleveland Water customers in parts of South Euclid, Lyndhurst, Highland Heights and Richmond Heights has been lifted for all customers.

Boil Advisory FAQ's

What is a boil advisory?

A boil advisory is a public notice advising customers to boil tap water before consuming it. Cleveland Water is required by the Ohio EPA to issue a boil advisory under certain circumstances.

Boil Advisory for Customers in Highland Heights, Richmond Heights, Lyndhurst and South Euclid

UPDATE: This boil advisory has been lifted as of 2:00 p.m. on July 6. Test results showed no pathogens were present in any sample. The water is safe to drink and use as normal.