Straight from the Tap

Archive: October 2017

Tips to Protect Your Home this Winter

Winter weather is on its way and as temperatures drop your water pipes and meter are susceptible to freezing. Frozen pipes can cause expensive, frustrating and unnecessary damage. Fortunately, it’s easier than you might think to protect your home and control your utility costs.

Follow these simple steps now to help you prevent your water pipes and meters from freezing this winter:

Healthy Water Habits

Cleveland Water’s state-of-the-art water treatment process uses orthophosphate, an anti-corrosive that creates a thin layer of film inside water pipes throughout our system. Orthophosphate acts as a barrier on metal pipes and fixtures to prevent lead from leaching into the water. This protection works on both cityside connections and customer-side connections, plus the plumbing and fixtures inside your home.

Get to know your pipes and fixtures

At Cleveland Water, we know that access to a reliable supply of safe, high-quality drinking water is critical to keeping the people you care about safe. That is why we work had to make sure the water we deliver is to our 1.4 million customers meets and exceeds the highest standards for quality and safety. We take multiple steps so that the water we deliver to your home is safe from lead and other contaminants.

How Orthophosphate helps keep your drinking water safe from lead

Cleveland Water takes multiple steps to make sure the water you drink is safe from a variety of potential contaminants, including lead.

Our Education and Outreach Team Will Be Out Having a Spooky Good Time

We’re halfway through October, but Our Education and Outreach Team has plenty of events for you to enjoy this month. Join us as we celebrate Halloween and the fall season.  Visit us and play our new Cleveland Water Trivia game for a chance to win a prize. It’s so much fun!

Cleveland Water: Working hard to reduce Water Loss

By Jason Wood, Chief of Public Affairs, DPU

Morgan Treatment Plant Back In Service

We resumed regular operations at its Garrett A. Morgan Water Treatment Plant this morning. The plant was temporarily shut down yesterday out of an abundance of caution to repair a malfunctioning chlorine feed.


Cleveland Water Resolves Malfunctioning Feed at Morgan Water Treatment Plant

Cleveland Water staff has resolved a malfunctioning chlorine feed at the Garrett A. Morgan Water Treatment Plant which caused decreased levels of chlorine in the water treatment process at this plant.

Our Customers Show their support for the Imagine a Day Without Water Campaign

Cleveland Water customers showed their support for for the Imagine a Day Without Water campaign, which is Thursday, October 12th.