Straight from the Tap

Archive: May 2017

Cleveland Water Monitors Lake Erie with Two Innovative Buoys

Keeping our water safe is Cleveland Water’s top priority and one way we do this is by staying on top of challenges Lake Erie throws our way. Two of the biggest challenges we face in the summer months are potential Harmful Algal Blooms (HABs) and their related toxins, and hypoxic water (also known as Dead Zone water).

Customer Service Parking Area Closed During Police Memorial Parade

Customer Service Center to remain open

On Friday, May 19th, the customer service parking area located outside of 1201 Lakeside Avenue will be closed from 8:30 am to 2 pm due to the Police Memorial Parade.  The Cleveland Public Utilities’ Customer Service Center will remain open to those wishing to pay Cleveland Water, Cleveland Public Power (CPP) and Northeast Ohio Regional Sewer District (NEORSD) bills and pedestrian traffic will not be affected. For customer convenience, bills may also be paid and services rendered via the following:

Time to Build: Investing in Our Infrastructure

Infrastructure Week is a national week of events, media coverage, and education and advocacy efforts, set to shine a spotlight on infrastructure as a critical issue that affects everyone. This year’s Infrastructure Week theme is Time to Build – “urging leaders and citizens to highlight the state of our nation’s infrastructure and encourage policymakers to invest in the projects, technologies, and policies necessary to make America competitive, prosperous, and safe.”

Meet Cleveland Water’s Nottingham Plant Manager Deborah Hanby

At Cleveland Water, we take pride in serving you safe, quality water. That’s why this year’s Drinking Water Week theme “Know It, Love It,” fits perfectly with what we do, the communities we serve, the outstanding work of our employees and the great-tasting water we provide to our customers.

Our Water Treatment Plant Operators are a critical component of our treatment process and there is one employee who we’d like to highlight. This month, we shine a spotlight on Deborah Hanby, Cleveland Water’s Nottingham Plant Manager.

What Goes Into Your Drinking Water?

Our raw water intakes sit far out into the lake away from pollution sources, but no raw and untreated lake water is safe to drink without some level of treatment – even when that water comes from a great source like Lake Erie.

Why Safety Matters

At Cleveland Water we know there’s “no business without safety,” because we know a safe and healthy work environment creates peace of mind and helps to make sure we all go home to our loved ones at the end of the day. But we also know that safety helps us control costs and keep reasonable rates for customers. Without it, critical funds must be diverted from daily operations to pay for damage and injuries. No matter who we are or what we do, safety matters.