In general, the elevation of Northeast Ohio increases as you move farther from Lake Erie. Because our plants are situated close to Lake Erie, we have to fight gravity to push water uphill to customers located away from the Lake. The large pumps located at each of our four water treatment plants can only push water to a certain elevation before water pressure drops too low. If the pressure in the system drops too low, customers may experience water shortages and decreased pressure in their home and, in some cases, water quality problems.
To combat this, we use a combination of pumps, towers, and storage tanks. Pumps help push water deeper and higher into our service area. Each time we have to use another set of pumps, we create a new pressure zone. Because Cleveland Water’s service area is so large, our distribution system has four major pressure zones. These pressure zones determine the water rates a customer pays. The number of times we have to pump the water to deliver it to your home or business determines how much you pay for water.