On your scheduled appointment day, the
installer will arrive in a
Clear Reads and Cleveland Water logos. The
Clear Reads vehicles and identification badges are white
and display the
Clear Reads and Cleveland Water logos.
All installers will wear easily identifiable
Installers will wear blue uniforms with a Clear Reads
patch on the right side of the shirt.
All installers will have prominently displayed picture
with their names and employee numbers. The badge will
display the Clear Reads and Cleveland Water logos.
We encourage customers to ask for identification from
anyone who comes to your door - “No
Identification = No Entry”. Additionally, all
installation activities are registered with your local
police department and the Cleveland Water customer
service and security units.
To report suspicious activity or to confirm if
installers are working in your neighborhood, contact
your local police department or call the Department of
Public Utilities Police Department at 216-443-2426.