Straight from the Tap

Investing In Our Assets

We know a reliable supply of safe drinking water is critical to the success of our region. Northeast Ohio is blessed with a great and ample source of water – Lake Erie – but it takes a lot of work and infrastructure to deliver it to our 1.4 million customers. Cleveland, like most other older cities, is facing an inevitable aging of its infrastructure.

Cleveland Water welcomes new Public Utilities Director

We would like to welcome our new Cleveland Public Utilities Director Robert L. Davis. Director Davis was sworn in to office this week by Mayor Frank G. Jackson in the Red Room at Cleveland City Hall. He comes to us from Warren, Ohio where he served as Director of Utility Services for the past 14 years.  

Open House at Garrett A. Morgan Water Treatment Plant a Great Success on a Great Lake

On May 9th, Cleveland Water celebrated National Drinking Water Week by offering tours and activities for all at our oldest water treatment plant, Garrett A. Morgan. We were pleased to welcome nearly 2,000 people to learn firsthand how water gets from Lake Erie to homes and businesses!

A Moment in History – The Garrett A. Morgan Water Treatment Plant

In a city that sits at the midpoint of a lake with over 100 trillion gallons of water, it is surprising to many that the lake was not the origin of this city’s water supply. It wasn’t until the mid 1850’s that water from the lake became the main supply source; before that, water came from spring wells and was not filtered, leading to many water borne diseases such as cholera and dysentery.

Tapping into S.T.E.P. Graduation

The S.T.E.P. Program celebrated the graduation of its 21st class this month. S.T.E.P is an educational outreach program designed to peak students' interests in career fields involving mathematics, science, engineering and other technical related fields. For seven months, students completed educational tours, journal assignments and homework assignments.

Cleveland Water Celebrates Earthfest

The 2015 Cleveland EarthFest was held Sunday, April 19th at the Cuyahoga County Fairgrounds. This year ‪#‎EarthFestCLE2015 celebrated the Year of Clean Water. Despite the sun coming and going, families enjoyed entertainment with eco-activities, biodiesel powered amusement park rides, music, urban farm animals, and healthy food from local foods trucks.

How to Tap into becoming a Student of STEP

The Student Technical Enrichment Program (STEP) is an education outreach program whose objective is to; provide educational experiences that heighten the interest of students in science, technology, engineering, and math beyond what the students learn in the classroom. STEP provides educational tours, develops a linkage between students, educational institutions, and businesses within their community, and establishes a foundation where students can envision themselves in these fields of study.

Tapping into S.T.E.P. with Cleveland Water

Cleveland Water knows that our youth are the leaders of tomorrow. We recognize that a good education is the best hope for achieving a more just and humane America - and a better world. Science, engineering, technology, and mathematics can play important roles in the futures of our youth, regardless of their ultimate choices of professions.

Tips for a Healthy Yard

As yards begin to thaw and the flowers begin to bloom, you are probably ready to welcome spring.  However, along with spring comes the responsibility of examining homes and yards for any signs of damage from the harsh winter. First and foremost, inspect your home for any leaks in the foundation, roof and outside windows.  You will also want to inspect your air conditioner and remember to have it serviced so it is ready for the grueling summer months. Once all of this is done, then the fun begins!

Below are some tips for getting your yard and garden ready to enjoy:

Customer alerts Cleveland Water to possible phone scam

Thanks to a concerned customer, we were recently notified of a possible scam targeting Cleveland Water customers. The scam involves someone calling our customers claiming they are from the “Cleveland Water Department” and trying to collect money for a delinquent bill. The caller threatens to have the water turned off if the bill is not paid immediately.