Straight from the Tap

Where Your Dollar Goes: Part 1


Ever wonder what happens to your money when you pay your water bill every month? At Cleveland Water, we know you work hard for that money. We operate entirely on revenue from ratepayers, so we want to be accountable to our customers for every dollar we spend. That’s why we created an infographic to show exactly how we spend those dollars.

Investment in Infrastructure

For every dollar Cleveland Water spends, $0.41 goes to investment infrastructure like water treatment plants, pump stations, and underground water mains. Infrastructure as a critical issue that affects everyone. Cleveland, like most other older cities, is facing an inevitable aging of its infrastructure. That’s why we have been, and will continue, investing in infrastructure in order to maintain reliable service.

$0.21 of that $0.41 goes to current investments in the water system as part of the Cleveland Water Capital Improvement Program. Currently, the focus of our capital improvement plan is the renewal and replacement of the 5,300 miles of water mains in the Cleveland Water system.

Over the next 10 years, approximately $26 million a year in capital funds will be dedicated to replacing aging infrastructure buried underground as a proactive measure against increased main breaks and other deterioration that can interrupt water service and inconvenience customers.

The remaining $0.20 goes to debt payments for historical investments in the water system. Over the past 30 years, Cleveland Water has spent $1.6 billion on our infrastructure. This includes projects like the $650 million Plant Enhancement Program, which modernized all four of our water treatment plants, and installation of new, state-of-the-art automated meter reading technology (AMR).

Part 2

Part 3