Straight from the Tap

We are ready to go this winter season


Harsh winter weather is never convenient. But at Cleveland Water, we do everything we can to minimize the impact it may have on your drinking water.

Preparation for the inevitable winter weather begins in early fall, well in advance of colder temperatures.

Vehicles and equipment were inspected to ensure they are in good working order.

Cleveland Water maintains our own snowplows, salt trucks, and snow blowers. These vehicles and the crews that operate them clear snow and ice from our treatment plants, pump stations, maintenance buildings and offices to keep them operating effectively. They will also assist the City of Cleveland in clearing roadways if necessary.

Pallets of calcium chloride are stocked in our warehouse and at other facilities. Stockpiles of road salt are placed at various locations, and the ability to pick up salt from the City of Cleveland’s salt domes gives us the ability to fill spreader trucks when needed.

Repair trucks are also equipped with salt. Water main breaks can cause icy conditions during cold weather, so crews have salt on hand to keep sidewalks and the work are safe. Dispatchers will call the suburbs and the City of Cleveland’s Public Works Department to notify them of areas that may need to be salted until repairs are made.

Most importantly, our repair crews are properly trained and equipped.

Repair crews can sometimes work 12-16 hours in cold, wet conditions when repairing water mains, which break more often in winter. These employees are provided with heavy-duty rubberized gloves, rubberized boot spikes, and helmet liners to ensure they are warm and safe. They also receive training on how to prevent injury, dress appropriately, and recognize the symptoms of cold stress.

Please remember to be extra careful when driving near a main break or worksite. Icy conditions make these areas especially hazardous for both drivers and our work crews.

Taking these steps every winter ensures that our customers receive a reliable supply of drinking water regardless of the weather.