Straight from the Tap

Meet Cleveland Water’s Nottingham Plant Manager Deborah Hanby


At Cleveland Water, we take pride in serving you safe, quality water. That’s why this year’s Drinking Water Week theme “Know It, Love It,” fits perfectly with what we do, the communities we serve, the outstanding work of our employees and the great-tasting water we provide to our customers.

Our Water Treatment Plant Operators are a critical component of our treatment process and there is one employee who we’d like to highlight. This month, we shine a spotlight on Deborah Hanby, Cleveland Water’s Nottingham Plant Manager.

Deborah obtained her Bachelor of Science degree from Youngstown State University, where she majored in Environmental Studies. She worked as a plant operator at Cleveland Water’s Baldwin Water Treatment Plant for about a year, after which she spent a year at the Ohio Environmental Protection Agency (Ohio EPA) and then returned to Cleveland Water.

Having 15 years of Cleveland Water plant experience and an Ohio EPA Class IV water supply license under her belt, Deborah says, “Working in a water treatment plant as an operator or manager means achieving a “comfort zone of knowledge” as soon as possible. Knowing all your equipment, what it is and is not supposed to do is essential. Power outages, water events from weather or man-made or natural events impact our job. We stay up on the latest issues with considerable assistance from our water quality manager, chemists and assistant commissioner. Quick action can avert water quality issues or costly damage to public property and we all strive for those outcomes when we are faced with a plant failure of one sort or another.”

Get a behind-the-scenes look at our treatment process and join us for our annual Drinking Water Week Open House, which will be held on Saturday, May 13th from 10 a.m. to 4 p.m. at the Nottingham Water Treatment Plant. Click here for additional information and registration.

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