Straight from the Tap

How Check for a Leak


This week is the U.S. EPA’s tenth annual Fix a Leak Week. Fix a Leak Week is an opportunity for us at Cleveland Water to empower our customers with information on how to find and fix household leaks. If left unchecked, leaks can run up unnecessary charges on your water bill and cause damage to your property. But you can protect your home and your wallet with a few simple steps.

Water leaks can be costly and more common than you might think. The average household leak can account for more than 10,000 gallons of water wasted every year and ten percent of homes have leaks that waste 90 gallons or more per day!

The easiest way to know if you have a leak is to sign up for leak notifications through the Cleveland Water web portal. Customers who create an account at will automatically receive a leak notice if a meter registers continuous usage for 7 days.

You can also check for a leak in your home by following these simple steps:

  • Turn off anything that uses water inside or outside your home.
  • Check areas around faucets, toilets, water heaters, etc. for signs of a leak like puddles of water or drips.
  • Find your meter. This is typically located in your basement, or in a small pit at the front of your property. On the meter, locate the blue star, white triangle, or red circle-shaped test wheel on the register face.
  • If the test wheel is spinning even though no water on your property is being used, you most likely have a leak somewhere.

If you think you have a leak, you can determine if it is inside or outside your home by performing the following steps:

  • Locate your home's main shut off valve and shut off the water at the valve. Typically, you will find the shut-off valve in your basement or crawl space.
  • Again, check the test wheel for movement, making sure not to use any water during this period. If the leak indicator stops moving, then you have a leak inside of the house. If the leak indicator continues to move, then the leak is outside between the meter and the house.

If you are unable to locate the leak, you may need to call a plumber. Click here for information on where to find and how to fix the most common household leaks.