Straight from the Tap

Eligibility Period Extended for Homestead Program


At Cleveland Water, we work hard to provide safe, quality drinking water at a fair and reasonable rate. We know that’s not always enough though, so we offer affordability programs that will help keep the water flowing when money is tight.

Our Homestead Discount Program offers both a lower fixed charge and consumption rate for qualified customers to help control water and sewer utility costs.

New for 2018, we’ve extended our eligibility period from 1 year to 3. For customers already enrolled in the Homestead Discount Program, your current enrollment will be good until 2020 without having to submit an annual renewal application. You will still have to submit a renewal after 3 years in order to stay enrolled, but we’ll send you a reminder when the time comes

For customers interested in signing up for the first time, you must meet the following criteria in order to qualify:

  • Be 65 years or older, or totally and permanently disabled;
  • Own and live at the service property; and
  • Have a household income of $33,500 or less.

To enroll in the Homestead Discount Program, submit a completed application to: Division of Water, Homestead Unit. P.O. Box 94687, Cleveland, Ohio 44101-4687. You can find the application here or call 216-664-3130.

Once your application is approved, it will be effective for 3 years. We will send you a renewal form when it’s time for you to renew your application.