Straight from the Tap

Customer Service Parking Area Closed During Police Memorial Parade


Customer Service Center to remain open

On Friday, May 19th, the customer service parking area located outside of 1201 Lakeside Avenue will be closed from 8:30 am to 2 pm due to the Police Memorial Parade.  The Cleveland Public Utilities’ Customer Service Center will remain open to those wishing to pay Cleveland Water, Cleveland Public Power (CPP) and Northeast Ohio Regional Sewer District (NEORSD) bills and pedestrian traffic will not be affected. For customer convenience, bills may also be paid and services rendered via the following:

Cleveland Water
Manage account and pay online:
Customer Service: 216-664-3130
Automated Phone Payment System: 216-446-6834

Manage account and pay online:
Customer Service: 216-420-8000 

Manage account and pay online:
Billing Services: 216-664-3130

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