Straight from the Tap

Boil Advisory Lifted for Highland Heights, Richmond Heights, Lyndhurst, South Euclid, Mayfield, Mayfield Heights, and Gates Mills

10/19/2020

The boil advisory issued Saturday, October 17, for Cleveland Water customers in parts of Highland Heights, Richmond Heights, Lyndhurst, South Euclid, Mayfield, Mayfield Heights, and Gates Mill has been lifted for all customers.

At 8:30 a.m. on Monday, October 19, Cleveland Water received results from the water samples taken Sunday. The results showed NO pathogens were present in any sample. The water is safe to drink and use as normal.

For the next day or two, some customers may see intermittent discoloration as we continue flushing the area. Additionally, some customers may see air escaping from their faucets, possibly even cloudy or milky water due to dissolved air. This is normal as we continue evacuating air from the distribution system.

As required by the Ohio EPA, Cleveland Water issued the boil advisory late Saturday evening after a transmission main break on Highland Road near Trebisky Road in Richmond Heights caused depressurization in a significant portion of the impacted cities. Water pressure was restored Sunday morning.

Crews continue to work on the transmission main break. Highland Road remains closed from Trebisky to Harris.  

If you have questions, please call the Cleveland Water Quality Line at 216-664-2639. If you have a water emergency after hours, please call our 24-hour line at 216-664-3060.