Straight from the Tap

Boil Advisory FAQ's

What is a boil advisory?

A boil advisory is a public notice advising customers to boil tap water before consuming it. Cleveland Water is required by the Ohio EPA to issue a boil advisory under certain circumstances.

Why is there a boil advisory?

Boil Advisory for Customers in Highland Heights, Richmond Heights, Lyndhurst and South Euclid

DRINKING WATER WARNING

Disease-causing organisms may have entered the Cleveland water system in some Northeast Suburbs

BOIL YOUR WATER BEFORE USING, OR USE BOTTLED WATER

Save Money with these Summer Water Tips

June 20 marks the official start of summer, and while it may look different this year, the warmer weather usually means increased water use for our customers. Check out the tips below to help you conserve water and save money!

What to Know About Seasonal Hydrant Flushing

Besides providing quality drinking water when and where you need, another important job of our water distribution system is to provide fire protection.

Spring 2020 Suburban Water Main Renewal Program Awards Announced

Cleveland Water has awarded over $8 million for water main replacement projects to 11 suburban service communities. These awards are part of its $26 million annual capital investment in buried infrastructure.

Getting Back to Business Should Start with this Important Plumbing Step

Cleveland Water wants to make sure our customers proceed safely as buildings begin to reopen.

2019 Water Quality Report Now Available

Each year Cleveland Water issues a Water Quality Report for our customers. This annual report, also called a Consumer Confidence Report, provides an overview of our water quality during the past year, including testing results and information.

March 2020 Sets Record for High Monthly Lake Erie Water Levels

March was another record month for Lake Erie water levels at 574 feet. This monthly average is 3 inches higher than the previous March record of 573.75 feet set in 1986. On March 31, 2020, Lake Erie’s water levels are 574.36 feet.

How We're Addressing COVID-19 at Cleveland Water

Here at Cleveland Water, the health and well-being of our customers and employees is our top priority. We are closely monitoring the outbreak of coronavirus, and we’re working to safeguard the health of our community.

Plumbing Tips for the Best Quality Tap Water

We take great pride in delivering safe, high-quality drinking water to your home. Your plumbing also plays an important role in maintaining the quality of water coming from your tap.

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