New Fixed Charge  - Effective July 16, 2011, in addition to your current consumption charge, you will incur a new quarterly fixed charge based on meter size. Most customers will begin seeing this charge on their October bill.

Discounted Block Usage - On January 1, 2012, the consumption rates will increase and the volume for the 1st discounted block of usage will be reduced from 1 MCF (approximately 7,500 gallons) per quarter to 0.6 MCF (approximately 4,500 gallons) per quarter. The fixed charge will not increase in 2012.

Future Rate Changes - On January 1, 2013, both the fixed charge and consumption rates will increase on an annual basis through 2015. Consumption rates vary by rate districts that are determined by the distance from and elevation above Lake Erie.

For more information regarding the 2013 water rates, click here.

Homestead Discounted Rates - Low income homeowners (annual incomes below $30,000) who are 65 years of age OR are permanently and totally disabled qualify for Homestead Rates. These rates have a lower fixed charge and lower consumption rates.

Affordability Discount Program - Customers who qualify for the federally funded Home Energy Assistance Program (HEAP) are eligible to participate in CWD's Affordability Discount Program. This Program provides a 40% discount to low-income homeowners.