If you currently have a large balance with CWD, and would like to
start a payment plan to avoid the potential disconnection of your
CWD requires a minimum of 50% of the total outstanding amount
owed on the account as a down payment to enter into a payment
Arrangements to pay the remaining balance must be made in
accordance with CWDâ€™s payment plan guidelines.
For more information on payment plan options, or to enter into a
payment plan agreement, please:
Contact a customer service
representative via telephone at 216.664.3130, or;
Visit the customer service
center at 1201 Lakeside Avenue, Cleveland, Ohio 44114.
As a reminder, if your service is disconnected for non-payment,
the entire balance due must be paid in full before service can